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Shipping Policy

Nail Story Shop aims to ship all orders promptly, typically within 1-3 business days after receiving payment. However, please note that during special times and national holidays, there may be variations in shipping times. Orders will be shipped in the order they were received. Please be aware that we do not operate on holidays.

All orders will be shipped from California, USA, and a tracking number will be provided for your convenience. Standard shipping usually takes 3-5 business days for delivery, excluding weekends.

To ensure the safety of your package, we recommend tracking its delivery using the provided tracking number. Please note that we are not responsible for any lost packages, so it is essential to monitor the progress of your shipment.

When placing an order, please ensure that you enter the correct and complete shipping address during the checkout process. Our shipping system relies on the address provided by the customer, and any incorrect information may result in a lost or returned package. In such cases, the client will be responsible for any additional shipping costs.

Thank you for your understanding and cooperation.